CallNest
AI RECEPTIONIST SERVICE
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An AI receptionist that answers, books, and never misses a call

This is FlowRight Plumbing & Heating, a fictional two-truck plumbing shop. Its phones are answered by an AI receptionist. Press Call now and talk to it like a customer — book a repair, report an emergency, ask for a quote — and watch the booking land on the owner's schedule in real time. Sound on: Ava, the receptionist, talks out loud — just like a real call.

23
Calls answered today
9
Appointments booked
0 rings
Average time to answer
4
After-hours calls captured

Sample day for the demo business — your call below updates these numbers live.

FlowRight Plumbing & Heating
(317) 555-0148 · Indianapolis, IN
00:00
Ready
No call in progress. Press “Call now” — the AI receptionist picks up on the first ring, 24/7.

Demo calls are limited to 1 minute per visitor. On your own business line, CallNest answers every call with no time limit.

Or run a scripted scenario

Booking summary Fills in live

Everything the receptionist collects on the call appears here — no sticky notes, no “I'll call you back.”

Caller
Not yet given
Callback number
Not yet given
Service needed
—
Details
—
Appointment
Not scheduled
Status
No call yet
Booked. Confirmation text sent to the customer, job added to the schedule below.
Booking reference: —

What the owner gets

The second the call ends, the owner (Mike, in this demo) gets a text like this:

TEXT · FLOWRIGHT AI · TO MIKE (OWNER)
Nothing yet — finish a call on the left and the summary lands here.

Today's schedule

Thursday, Oct 22 · two trucks running

  • 8:00 AMWater heater install — Garcia residenceTech: Mike · Job #1041Booked
  • 11:30 AMDrain clearing — Patel homeTech: Devon · Job #1042Booked
  • 4:00 PMAnnual maintenance — WhitfieldTech: Mike · Job #1043Booked

Recent calls

Every call answered, logged, and searchable — including the 2 a.m. ones.

  • 11:42 AMMrs. Alvarez — running toiletBooked for tomorrow 9:00 AMBooked
  • 10:15 AMUnknown caller — burst pipe, east sideEmergency dispatched to on-call techEmergency
  • 9:03 AMMr. Chen — asked about service areaAnswered from the business FAQInfo

Like what you heard?

FlowRight is a fictional shop. Yours doesn't have to be — this same receptionist can be answering your real phones within 48 hours. No calls or meetings: you answer a few setup questions by email, and we build it from there.

Get CallNest for my business

How it works for a real shop

No new phone system, no app for customers to download. The setup takes about ten minutes.

STEP 1

Forward your number

Your existing business number forwards to the AI line — or we give you a new one. Your current phone keeps working exactly as before.

STEP 2

Teach it your business

Services, prices you quote on the phone, service area, hours, and your real calendar. It only says what you'd say.

STEP 3

Jobs land on your schedule

Every call is answered, booked straight into your calendar, and texted to you as a summary. Emergencies get dispatched to your on-call tech immediately.

We set it up for you — no accounts, no configuring

CallNest is done for you. You never open a platform account, paste a script, or touch a setting — that's our job. Send the short form below and here is exactly what happens next:

STEP 1

You answer a few setup questions — by email

We email you one short form: the services you offer, the prices you quote on the phone, your service area, your hours, and how you like jobs booked. Fill it in whenever you have ten minutes — no call, no meeting.

STEP 2

We build it and test it

Your receptionist is built and tuned to your shop, connected to your real calendar, and put through test calls before it ever answers a real customer — we email you the test results for a quick thumbs-up.

STEP 3

You forward your number — it's live

One forwarding setting on your existing number and it's live, typically within 48 hours of your answers coming back: every call answered, booked, and texted to you as a summary.

What it handles on every call

  • Books appointments — checks your real calendar and offers open slots, never double-books.
  • Catches emergencies — a burst pipe at 11 pm gets flagged and dispatched, not sent to voicemail.
  • Answers the routine questions — hours, service area, “do you do water heaters?” — so your phone stops ringing for free.
  • Takes quotes requests — collects the details and photos list so your callback is one short call, not phone tag.
  • Texts back missed callers — if a call ever does slip through, the customer gets a text in under a minute.
  • Summarizes every call — who called, what they need, what was booked — sent to you as a text and saved in the log.

Pricing

One booked job pays for months of it. Start with the simple text-back plan, or let the AI answer every call for you — pick the plan that matches your call volume.

Missed-Call Text-Back
$49 /month

For shops that answer most calls but hate losing the ones they miss.

  • Instant text-back to every missed caller
  • Text conversation that collects name, issue & address
  • Summary texted to the owner
  • Works with your existing number
Start with this plan
AI Voice Receptionist — Starter
$49 /month

For quieter shops that want every call answered without paying for minutes they won't use.

  • Answers every call on the first ring, 24/7
  • Includes 100 call minutes a month
  • Books into your real calendar
  • Emergency detection & dispatch to on-call tech
  • Call summaries + full log, texted to you
Start with this plan
AI Voice Receptionist — Standard
$199 /month

The full voice receptionist for busier shops that need more call time.

  • Answers every call on the first ring, 24/7
  • Includes 500 call minutes a month
  • Books into your real calendar
  • Emergency detection & dispatch to on-call tech
  • Call summaries + full log, texted to you
Start with this plan
AI Voice Receptionist — Growth
$299 /month

For multi-truck shops with heavy call volume, day and night.

  • Answers every call on the first ring, 24/7
  • Includes 1,000 call minutes a month
  • Books into your real calendar
  • Emergency detection & dispatch to on-call tech
  • Call summaries + full log, texted to you
Start with this plan

How that compares

  • Jobber AI Receptionist$29/mo add-onOn top of a Jobber subscription — and you set it up and maintain it yourself.
  • Rosie AIfrom $49/moDo-it-yourself software: you configure the agent, the prompts, and the calendar hookup.
  • CallNest$49–299/moDone for you — set up, tuned to your shop, and a weekly report of the jobs it booked.

Month-to-month, no annual prepay. Voice minutes beyond a plan's included minutes are billed at $0.25/min. The call activity elsewhere on this page is sample data from the fictional demo business.

Want CallNest answering your phones?

Tell us where to reach you and which plan fits. We reply within one business day with the next step — a few short setup questions by email. No payment now, no contract, no obligation.

We only use these details to reply to you. No spam, no selling your information, ever.